Privacy Policy
Welcome to Kablet.
Your privacy is important to us. This Privacy Policy explains how Kablet collects, uses, stores, and protects information when you use our website, platform, products, and services.
By using Kablet, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information from merchants, website visitors, and customers interacting with Kablet-powered experiences.
The information may include:
Merchant Information
- Name
- Business name
- Email address
- Phone number
- Billing information
- Company details
- Account credentials
Store Information
When a merchant connects their ecommerce platform, we may receive information necessary to provide our services, including:
- Store name
- Platform information
- Order information
- Product catalog
- Customer purchase events
- Store settings
We only access information required to operate the platform.
2. Customer Information
When customers interact with Kablet-powered post-purchase offers, we may process limited customer information necessary to fulfill purchases and operate our services.
This may include:
- Name
- Shipping address
- Email address
- Phone number
- Order reference
- Purchased products
- Device information
We process this information solely for providing Kablet services.
3. How We Use Information
We use information to:
- Operate and maintain the platform
- Deliver post-purchase offers
- Process orders
- Fulfill purchases
- Improve product recommendations
- Detect fraud and abuse
- Analyze platform performance
- Provide customer support
- Comply with legal obligations
4. AI & Recommendation Technology
Kablet uses automated systems and machine learning to determine which products may be most relevant after a completed purchase.
These systems help improve customer experience and platform performance.
Automated recommendations are continuously optimized using aggregated platform data.
5. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Authenticate users
- Maintain sessions
- Improve website functionality
- Measure platform performance
- Understand usage trends
- Improve user experience
For more information, please review our Cookie Policy.
6. Data Sharing
We do not sell personal information.
We may share information only when necessary with trusted service providers involved in operating our platform, including:
- Cloud infrastructure providers
- Payment providers
- Shipping and fulfillment partners
- Customer support providers
- Analytics providers
- Security providers
These providers are contractually required to protect your information.
7. International Data Transfers
Your information may be processed in countries other than your own.
Where required, we implement appropriate safeguards to protect personal data during international transfers.
8. Data Security
We implement technical and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
While no system is completely secure, we continuously work to maintain appropriate security standards.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Data is securely deleted or anonymized when no longer required.
10. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Data portability
Requests may be submitted using the contact information below.
11. Merchant Responsibilities
Merchants remain responsible for complying with applicable privacy laws regarding their own customers.
Merchants should provide appropriate privacy notices informing customers that third-party services such as Kablet may process limited information necessary to provide post-purchase experiences.
12. Children's Privacy
Kablet is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
13. Third-Party Services
Our platform may integrate with third-party ecommerce platforms, payment providers, logistics providers, analytics tools, and other services.
These third parties maintain their own privacy policies and practices.
14. Changes to This Policy
We may update this Privacy Policy periodically.
Material changes will be reflected by updating the "Last Updated" date.
Continued use of Kablet after updates constitutes acceptance of the revised policy.
15. Contact
If you have questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information available on our website.
Thank you for trusting Kablet.